Privacy Policy.

Last updated on: 31-01-2024 18:50:29

This privacy policy ("Policy") relates to the manner MALWA TROLLEY ("we", "us", "our") uses, handles, and processes the data that you provide us in connection with using the products or services we offer. By using this website or by availing goods or services offered by us, you agree to the terms and conditions of this Policy and consent to our use, storage, disclosure, and transfer of your information or data in the manner described in this Policy.

We are committed to ensuring that your privacy is protected in accordance with applicable laws and regulations. We urge you to acquaint yourself with this Policy to familiarize yourself with the manner in which your data is being handled by us.

MALWA TROLLEY may change this Policy periodically and we urge you to check this page for the latest version of the Policy in order to keep yourself updated.

What data is being collected

We may collect the following information from you:

• Name
• Contact information including address and email address
• Demographic information, preferences, or interests
• Personal data or other information relevant/required for providing the goods or services to you

The meaning of Personal Data will be as defined under relevant Indian laws. Notwithstanding anything under this Policy as required under applicable Indian laws, we will not be storing any credit card, debit card or any other similar card data of yours. Please also note that all data or information collected from you will be strictly in accordance with applicable laws and guidelines.

What we do with the data we gather

We require this data to provide you with the goods or services offered by us including but not limited to the below set out purposes:

• Internal record keeping
• For improving our products or services
• For providing updates to you regarding our products or services including any special offers
• To communicate information to you
• For internal training and quality assurance purposes

Who do we share your data with

We may share your information or data with:

• Third parties including our service providers to facilitate the provision of goods or services, carry out your requests, respond to your queries, fulfill your orders, or for other operational and business reasons
• Our group companies (to the extent relevant)
• Our auditors or advisors to the extent required by them for performing their services
• Governmental bodies, regulatory authorities, or law enforcement authorities pursuant to our legal obligations or compliance requirements

How we use cookies

We use cookies to collect information and to better understand customer behavior. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to avail our goods or services to the full extent. We do not control the use of cookies by third parties. Third party service providers have their own privacy policies addressing how they use such information.

Your rights relating to your data

Right to review: You can review the data provided by you and can request us to correct or amend such data (to the extent feasible, as determined by us). We will not be responsible for the authenticity of the data or information provided by you.

Withdrawal of your consent: You can choose not to provide your data at any time while availing our goods or services or otherwise withdraw your consent provided to us earlier, in writing to our email ID: projectareans@gmail.com. In the event you choose to not provide or later withdraw your consent, we may not be able to provide you our services or goods. Please note that these rights are subject to our compliance with applicable laws.

How long will we retain your information or data?

We may retain your information or data (i) for as long as we are providing goods and services to you; and (ii) as permitted under applicable law, we may also retain your data or information even after you terminate the business relationship with us. However, we will process such information or data in accordance with applicable laws and this Policy.

Data security

We will use commercially reasonable and legally required precautions to preserve the integrity and security of your information and data.

Queries / Grievance Officer

For any queries, questions or grievances about this Policy, please contact us using the contact information provided on this website.

Location Usage Policy

Our application requires access to the user's current location to ensure accurate and reliable service for all users on the platform.

The user's real-time location is used to:

• Verify that the user has provided the correct and actual location
• Ensure that other users who are waiting or depending on this information are not affected
• Prevent delays, confusion, or mismatches caused by incorrect or false location entries
• Maintain service quality and overall platform reliability

If an incorrect location is provided, it may cause inconvenience to other users and negatively impact the performance and value of the application. Therefore, location access is essential for the proper functioning of this feature.

The application only accesses location while the app is in use and does not collect or track location data in the background.

Privacy & Transparency Statement

• Location data is used only for app functionality
• We do not sell or share location data with third parties
• Location access is requested with the user's consent
• Users can disable location access at any time from device settings

Play Store Safe Version (Short)

This app collects the user's current location to ensure accurate service delivery and to avoid issues caused by incorrect location input that may affect other users. Location is accessed only while the app is in use and is not shared with third parties.